UX Design — Task 2 & 3
20.10.2024 — 10.11.2024
Rachel Madeline / 0356994
Bachelor of Design
(Hons) in Creative Media
Task 2 & 3— User Journey Map
❥INSTRUCTIONS
❥TASK 1
Exercise 1
For this exercise we are tasked to form teams of 3 and create a
working prototype for our mobile application which could be anything
we want, as long as its not too mainstream or commonly known or exists
and used by many people since the goal was to create something
new.
During that time, our group members being Me, Adifa and Derin, had a
few of us sick but since we kept forgetting to take our pills, we
realized how it delayed our healing process and thats where we came up
with the idea to make a pill taking reminder app but with a twist to
it as gamified with a mascot that would keep you motivated to take
your pills, which was inspired by BMO, from Adventure
Time.
Fig 1.1 Empathy Map
Before proceeding onto developing the app, further research from
users is required which is why we were instructed to conduct a
survey for 8 respondents based on the target audience that we are
working on which sir said it should be targeted to those who
constantly have to take pills in a certain schedule or had that
time before, whether its medication or vitamin.
Fig 1.2 User Persona Research Survey
Fig 1.3 Data Analysis from Survey
Based on the survey, we got a bigger picture on how to proceed with our
application and better understand our target audience. Continuing on, we
can proceed onto compiling the 8 user personas based on the survey
results and the analysis above.
Fig 1.4 User Personas
Exercise 2
The next part of the task requires us to do in depth research for our
technicalities and UX requirements as well as the process of developing
the application itself.
Fig 1.5 UX requirements
Fig 1.6 User Journey Diagram
❥TASK 2
After some extensive research, we decided to start on the user flow of the app to better have a visual of the app and the navigation throughout the app itself. This took us quite a while to figure out since there were so many things to consider including paying attention to what the users had to say about it during the survey.
Fig 2.1 User flow diagram
We then fixed everything to allocate to the feedback that Mr Hijaz has given us.
❥FEEDBACK
WEEK 9
- change question 14 in survey
- ux requirement : 2/3 goals make it in point form
- ux journey diagram journey 2 : too many things needed to put to set a reminder, come up w a solution to ease the process (example: scan prescription using AI but still keep the manual inputting info method)
- ux journey diagram : collab with pharmacy and can get discount vouchers when they reach a certain exp or milestone in the rewards
❥REFLECTION
Though the research process was very long, it did help me to further understand the users expectations and which parts to focus on and integrate in the app itself. This was all very foreign to me as I am new to UX but having the structure of what to work on first step by step actually helped me and guided me so I have a rough visual of what to do.
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